Holiday Inn Express & Suites - Santa Fe by IHG

Great location and room was clean.

Nothing about the stay waa extraordinary- at first. One man made the entire experience extremely comfortable. I wish I could recall his name but my old age betrays my recollection. This staff member must have been an engineer of sorts- as he was not stationed as desk staff. My cousin and I are 2 elderly women and we have mobility issues and degenerating spines. Lugging our baggage is quite physically demanding...and this man went out of his way to offer assistance with the transportation of our luggage. After we wrapped up breakfast, he politely introduced himself and offered his assistance. Its people like him that make this world a better place. What an asset to the property. I hope they treat him well, as he treats patrons well and that is why I will keep coming to the property. He spoke spanish, and was so kind and respectful. How refreshing! The art of hospitality is scarce, but this gentleman encompasses all that is hospitable. Please share my commendations and recognize his excellent work.

Awesome place to stay. Friendly staff and great location. The rooms were very comfortable and good size. Nice breakfast. We even had the pool to ourselves a few times. Quiet. We'd definitely stay here again.

The young lady @ the front desk was friendly & smiling. She was welcoming. She advised us of the back entrance. This was very convenient. The back entrance was close to my room, which made it easier to unload, with a disabled adult. The room was clean. The air conditioner worked great. The breakfast was very good, as they had a full breakfast. Me & my family were very pleased with this hotel. The parking lot had security cameras. They took my vehicle infirmation to only allow the customers to park, which made it easy to find a parking spot. This hotel was exceptional.

Breakfast was plentiful. Room, quiet. Location easy find during on week stay as a home base to visit sites within New Mexico.